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Do you have experience of challenging adult social care services in Wales?

If you’re interested in playing an important role in shaping the social care and support people receive from the council (particularly in Wales) then Research in Practice would like a chat – and you could receive a £30 Love2Shop voucher for your time.

Research in Practice is helping the Equality and Human Rights Commission (EHRC) with an inquiry into how older and disabled adults and unpaid carers are able to challenge local council decisions about social care and support in England and Wales.

It’s looking to speak to older people (aged 60 or over), disabled people (aged 18 or over), and unpaid carers of older or disabled people (aged 18 or over).

If you fall into one of those categories and have challenged, or wanted to challenge, social care decisions since 2018, you will be eligible to take part in the study – whether you did challenge, or chose not to.

Decisions you may have challenged, or wished to, will have been around:

  • Assessment of care or support needs
  • How or where care or support needs will be met
  • Changes to care or support needs, identified by the council
  • Some other decisions (but not on healthcare or which council is responsible) – Research in Practice can advise on which decisions, so get in touch to check.

It’s important that the people who take part in the study have experience of trying to challenge their local authority’s decisions about social care and support, any time since 2018.

They may have been successful, may still be challenging, or may not have chosen to or been able to do so.

Research in Practice is interested in what happened when you needed to get social care and support from the local council – and wanted the local council to change its decisions about this.

The kind of questions you will be asked are:

  • What worked well, and what did not?
  • Did you get what you wanted?
  • Did anyone help you with trying to get what you wanted?
  • What do you think would make it easier to get care or support?

The conversations will place during February 2022 at a time to suit you.

This can take place over the phone or online, you can have someone with you at the time if you wish, and Research in Practice will make any adjustments you may require.

Following the research, a report will be submitted as part of the EHRC’s inquiry into how older and disabled adults and unpaid carers challenge local council decisions about social care and support in England and Wales.

The EHRC will publish its full inquiry report on its website.

If you think you or someone you know may be eligible to take part in the study, simply call Research in Practice on 01803847273 or email evaluation@researchinpractice.org.uk. Materials are also available in Welsh and there are Welsh language interviewers.

Posted on 3rd February 2022 in Consultations and surveys, Wales