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Mental health service users can now give feedback on their care

Mental health and community health service users are now able to give feedback on their experiences of care and treatment.

This move is part of the continuing roll out of the Friends and Family Test (FFT), which is a real time patient feedback tool that is already in use in parts of the NHS, including hospital services such as maternity and A&E.

More information is available here.

Posted on 14th January 2015 in Consultations and surveys, Resources