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Personalising every encounter from the ground up

“If personalisation feels faceless almost like a box ticking exercise, it is not worthy of the name and the values that underpin the social model of disability, the care act and the move to responding to what really matters to people. True personalisation means offering support which enhances not damages well-being”.

Andy Bradley from Frameworks4change has written a blog for TLAP which you can read here.  Andy’s blog looks at grass roots personalisation and how important it is to get things right from the bottom level up.

Posted on 15th July 2016 in Reports and articles