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In Friendship Care and Support Services

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Support services delivered by those who care

Sometimes the simple things in life can be overlooked and quite often our own independence does not give cause for concern until there is risk of losing this altogether. In Friendship Care & Support Service offers clients the assistance they require to maintain their health, general well-being and help to live a normal life which they might have previously taken for granted.

In Friendship and our small team of experienced Care & Support Workers prides itself in delivering high quality, compassionate, client-led, home-support services to older people living in Oxfordshire and West Berkshire.

We deliver a full range of home care services for clients who may no longer be able to live a full quality of life. The role of a Care & Support Worker is extremely varied may include assisting a client inside and outside of their home with the following:

  • Handling basic housekeeping duties, helping with laundry and general upkeep of the home (and garden) if required.
  • Planning and preparing meals for clients, taking dietary restrictions and preferences into consideration.
  • Taking a genuine interest in clients by listening to their needs, ensuring that their environment is clean and safe and if required, providing them with nutritious, healthy meals.
  • Encourage clients to improve their wellbeing through exercise, hobbies and social activities.
  • Monitoring clients, recording and reporting any developments or concerns to appropriate parties such as social services, doctors or family members.
  • Driving clients to planned outings, events or scheduled appointments such as doctors, hospitals etc.
  • Handling errands for or with clients such as grocery shopping, paying bills, writing letters etc.
  • Providing emotional support for clients as they heal or cope with their conditions.
  • Helping clients to maintain relationships with their close family and friends.
  • Coordinating clients meeting with new people and helping them to develop new friendships/relationships.

We only appoint staff which share in our core values and adopt these from the very first moment they meet our clients.  Provision of high quality, trustworthy and compassionate care is of utmost importance and our clients should expect nothing less.

We will introduce you to a Care & Support Worker face to face (or via video call) so that you can ensure there is a personal connection, shared interests and a personality fit before you make a decision.

We ensure that our Care & Support Workers have a minimum of two years of professional experience and an up-to-date enhanced DBS check. We interview them face to face, verbally review references and ensure they are fully trained in First Aid.

It is important to advise that our services fall outside of CQC regulated activities (https://www.cqc.org.uk/guidance-providers/registration/regulated-activities). However, our Care & Support Workers will be able to prompt and supervise clients with delivery of their own personal care.

Last Updated: 14th September, 2021

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Quality recognition and indicator awards

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  • owner/manager
  • all workers (in eligible roles)
Award or recognition:

I have been through the Community Catalysts programme in my area Community Catalysts runs a local development programme in the area where this entrepreneur is operating that offers help, advice and support to local people. As part of this programme this enterprise/venture has signed up to the Doing It Right Standards. This does not mean that they have been accredited or approved in any way by the local council or by Community Catalysts and people should continue to do their own checks.

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