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Phoenix Therapeutic Support UK Ltd

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We aim to Promoting independence, motivating and empowering, by delivering a compassionate and empathetic service, and most of all giving hope to those who are struggling.

Phoenix Therapeutic Support offers a new way of living tailor made to meet your needs and wishes. This bespoke support service is run by dedicated and passionate staff who have both lived and professional experience of mental health and other disabilities. Phoenix Therapeutic Support Uk Ltd are a small, local community support company encouraging independence to vulnerable adults in the BANES, South Gloucestershire and Bristol areas.

We specialise in supporting those who live with mental health illness or learning disabilities, but our services are not limited to specific service user groups. We tailor our support packages to meet the needs of the individual, whether it’s companionship, domestic tasks, daily admin, meal prepping or visits to community groups.

We focus on therapeutic activities, such as art, outdoors, animals and cooking, which are available across all our service users as a part of their support package. We also have staff qualified in talking therapies, and are able to offer 1:1 sessions if required. We passionately believe “if it’s important to you, it’s important” and person centred support is at the core of our values.

The support we deliver is based on the cognitive behavioural therapy model.  In short this means that when we are working with a service user, we are not only addressing their practical needs but also their emotional needs. Whilst we engage in conversation we address and explore the reasons behind why they may may feel or react in a certain way.

We consider aspects of the emotional self such as emotional regulation and empower the service user to gain a better insight into their own behaviour and guide them towards adopting life-long transferable skills to help them regain control over their emotional self. We recognise and help individuals develop and apply the tools they already have to allow them to challenge any uncomfortable or confusing feelings.

We always offer a safe space to talk and our staff are highly trained in active listening. Right from the start our person centred approach encourages the service user to lead and receive their support at a pace and in a way that is outlined by them.

Areas: Bath and North East Somerset, South Gloucestershire, Bristol.

Languages: English and Slovakian

Keywords: Therapeutic Support, Animal Assisted Therapy, Community, Independence, mental Health Illness, Physical Disability, Learning Disability

Last Updated: 7th December, 2023

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Quality recognition and indicator awards

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Contract with South Gloucestershire Counsel

We currently provide care and support within South Glos Counsel within their Commissioned Framework.

Disclosure and barring check:
  • owner/manager
  • all workers (in eligible roles)
Award or recognition:

I have been through the Community Catalysts programme in Bath and North East Somerset - 30/10/2023 Community Catalysts runs a local development programme in the area where this entrepreneur is operating that offers help, advice and support to local people. As part of this programme this enterprise/venture has signed up to the Doing It Right Standards. This does not mean that they have been accredited or approved in any way by the local council or by Community Catalysts and people should continue to do their own checks.

  • Social Enterprise Mark

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